Summary/Objective: The Recertification Specialist position provides administrative support to our Property Managers pertaining to the tenant certification/recertification process in addition to daily property management responsibilities.
Essential function/Responsibilities (duties include but are not limited to the following):
- Scheduling and conducting resident certification interviews
- Requesting third party verification’s, reviewing resident provided information for accuracy and completeness
- Calculating income, assets and expenses based on information obtained
- Contacting residents to collect updated documents needed for recertification process
- Review of tenant files to ensure compliance with applicable government regulations
- Assist in maintaining property waitlist and regular entry of applications
- Assist with daily operational functions of the property including but not limited to; assisting residents, answering the phones, creating and closing work orders, and posting rent checks
- Assist with other duties as assigned
Requirements:
- Minimum 2-3 years affordable housing related experience, preferred
- Experience in managing multiple tasks efficiently
- Possess excellent verbal and writing skills
- Ability to maintain a courteous and professional demeanor at all times
- Ability to interact effectively with applicants, tenants and with all levels of staff and management
- Proficiency with Microsoft Office Suite, particularly Word, Excel and Outlook
- Yardi Voyager software experience preferred
- High School diploma OR GED; Some college, preferred
- Bilingual skills (i.e.: Spanish) is a plus
Benefits: Co. pays 100% of employee medical benefits, only. Dental, vision and additional benefit selections plan options also available. This position is bonus eligible.